INTRODUCTION
DONNO BIKES SRL (“Company” or “we”) respects the privacy of website visitors tagacargobikes.com (“Website” or “Site”). This policy tells you when this policy is in force between the Company and you, as a user of the Website Taga Family Bike, what information we collect, how we may use it, how you can review or change the personal information you have provided to us, how we may change this policy and the steps we take to ensure that your personal information is protected. This site is published and maintained on behalf of the Company with headquarters at 31 Via Ugo la Malfa, San Benedetto del Tronto, 63074, Ascoli Piceno, Italy.
This policy applies to information we collect through any means, including but not limited to information on this Site; email, SMS and other electronic messages between you and this Site; through mobile and desktop applications downloaded from this Site that provide a dedicated non-browser based interaction between you and this Site; when you interact with our advertising and applications on third party websites and services, if those applications or advertisements include links to this policy.
Last updated: January 2026
1. DATA PROTECTION
GENERAL INDICATIONS
The following information provides an overview of what happens to your personal data when you visit this website. Personal data means all data by means of which you can be personally identified. In our data protection declaration below you will find detailed information on the subject of data protection.
DATA COLLECTION ON THIS WEBSITE
Who is the owner of the data collection on this website? Data processing on this website is carried out by the website operator. Your contact details can be found in the legal section of this website and below.
How is your data collected? Firstly, your data is collected through your communications. This is the case, for example, with the data you enter in a contact or order form. Other data are collected by our computer systems, either automatically or with your consent, by visiting our website. This mainly involves technical data (e.g. your Internet browser, operating system or the time of your visit to the website). This data is collected automatically when you access this website.
What is your data used for? A part of the data is collected to ensure a correct display of the website. Other data may be used for the analysis of your behaviour as a user or for order processing.
What rights do you have in relation to your data? You have the right to receive at any time and free of charge information on the origin, recipients and purposes of your stored personal data. You also have the right to demand the correction or deletion of such data. If you have consented to the processing of your data, you may revoke this consent at any time in the future. Under certain circumstances you also have the right to obtain the restriction of the processing of your personal data. Finally, you have the right to lodge a complaint with the competent supervisory authority. To exercise these rights or to receive further clarification of your personal data, you can contact us at any time at the address given in the legal section.
ANALYSIS TOOLS AND TOOLS FROM THIRD-PARTY SUPPLIERS
By visiting our website, your surfing behaviour can be statistically evaluated. This evaluation is mainly carried out by means of cookies and so-called analysis programmes. These analysis programmes are explained in detail in the following data protection declaration.
2. Hosting and Content Delivery Network
External hosting
The hosting of this website is carried out by an external service provider (host). The personal data collected on this website are saved on the host's servers. These are mainly IP addresses, contact requests, metadata and communication data, contractual data, contact data, names, web page accesses and other data that are generated on a website. The use of the host is for the purpose of executing contracts with our existing and potential customers (Art. 6.1.b GDPR) and is in our interest in the secure, fast and efficient provision of our website by a professional provider (Art. 6.1.f GDPR). Our host will only process your data to the extent necessary for the fulfilment of its performance obligations and will follow our instructions regarding such data.
Conclusion of a data processing contract on behalf of the data controller In order to ensure data protection-compliant processing, a data processing contract was concluded with the host on behalf of the data controller.
3. General indications and mandatory information
Data Protection
The operators of this website take the protection of your personal data very seriously. Your personal data is treated confidentially in accordance with the statutory data protection regulations and this data protection declaration. The use of this website involves the collection of various personal data. Personal data means data by means of which you can be personally identified. This data protection declaration explains which types of data are collected and what they are used for, together with the manner and purpose of such collection and use. Please note that data transmission over the Internet (e.g. in the context of e-mail communication) may have security gaps. Perfect data protection from access by third parties cannot be guaranteed.
Information on the data controller
For the processing of data on this website, the data controller is:
DONNO BIKES S.R.L. Via Ugo la Malfa, 31 San Benedetto del Tronto, 63074 Ascoli Piceno, Italy Phone +39 328 11 83 008 Email: info@tagacargobikes.com
The data controller is the natural or legal person who, individually or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses and the like).
Representative within the meaning of Art. 27 GDPR
DONNO BIKES SRL, Omar Donnini in Via Ugo la Malfa, 31 San Benedetto del Tronto, 63074 Ascoli Piceno, Italy Phone +39 328 11 83 008 Email: info@tagacargobikes.com
Data Protection Officer required by law (DPO)
We have appointed a data protection officer for our company: Omar Donnini at Via Ugo la Malfa, 31 San Benedetto del Tronto, 63074 Ascoli Piceno, Italy Phone +39 328 118 3008 Email: info@tagacargobikes.com
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or requests that we receive as site operators, SSL or TLS encryption is used on this site. An encrypted connection is recognisable from the browser address bar, in which you no longer have “http://” but “https://” and there is a padlock symbol. If SSL or TLS encryption is active, the data you transmit to us cannot be read by third parties.
Encryption of payment transactions on this website
If the conclusion of a contract for consideration includes an obligation to transmit your payment data (e.g. account number for direct debit authorisation), this means that these data are required for the execution of the payment. Payment transactions based on the usual payment methods (Visa/MasterCard, PayPal, direct debit) take place exclusively via a connection with SSL or TLS encryption.
Revocation of your consent to data processing
Many processing operations are only permitted with your explicit consent. You may revoke your consent at any time. Revocation does not affect the lawfulness of the processing carried out up to the time of revocation. To do so, simply send an e-mail to the address [INSERT EMAIL]. or write to: DONNO BIKES SRL - Data Protection Via Ugo la Malfa, 31 San Benedetto del Tronto, 63074 Ascoli Piceno, Italy
Right to object to data collection in particular cases and to direct marketing (Art. 21 GDPR)
IF DATA PROCESSING TAKES PLACE ON THE BASIS OF ART. 6.1.E-F GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA, INCLUDING PROFILING ON THE BASIS OF THESE PROVISIONS. THE LEGAL BASIS OF THE INDIVIDUAL PROCESSING OPERATIONS IS INDICATED IN THIS DATA PROTECTION DECLARATION. IN THE EVENT OF YOUR OBJECTION, WE SHALL REFRAIN FROM FURTHER PROCESSING YOUR PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR FOR THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21.1 OF THE GDPR). IF YOUR PERSONAL DATA ARE PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU CARRIED OUT FOR SUCH PURPOSES, INCLUDING PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IN THE EVENT OF YOUR OBJECTION, YOUR PERSONAL DATA WILL NO LONGER BE PROCESSED FOR DIRECT MARKETING PURPOSES FROM THEN ON (OBJECTION UNDER ART. 21.2 GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of a breach of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, namely in the Member State where they habitually reside, work or where the alleged breach occurred.
Right to data portability
You have the right to demand that the data we process by automated means on the basis of your consent or for the purpose of the performance of a contract be delivered to you or to third parties in a commonly used, machine-readable format.
Access, cancellation and rectification
Within the limits of the legal provisions in force, you have the right of access at any time and free of charge to your personal data and to information on their origin, recipients and the purpose of processing, as well as in certain cases the right to correction or deletion of such data.
Right of restriction of processing
You have the right to obtain the restriction of the processing of your personal data. To this end, you may contact us at any time at the address given in the legal section.
Opposition to the sending of advertising e-mails
The use of contact data published within the scope of the legal notice obligation for sending advertising and information materials not expressly requested is prohibited.
4. Data collection on this website
Cookies
Our web pages use so-called “cookies”, small text files that do not harm your device in any way. Cookies can be saved on your device either temporarily, for the duration of a session (session cookies), or permanently (permanent cookies). With regard to the use of cookies from third-party companies or for analysis purposes, you will be provided with specific information on this in this data protection declaration and may be asked for your consent via the cookie banner.
Cookie consent
This website uses Cookie Consent technology to obtain your consent to save certain cookies on your device and to document this in accordance with data protection regulations.
Server Log Files
The website provider automatically collects and saves certain information in so-called server log files, which your browser automatically transmits to us (Browser, Operating System, Referrer URL, Hostname, Time, IP Address). Their collection takes place on the basis of Art. 6.1.f GDPR. The website operator has a legitimate interest in a technically correct and optimised presentation of its website.
Contact form
When you send us an enquiry via the contact form, the data contained in the form, including the contact data you have entered in it, is stored by us for the purpose of processing the enquiry and for any related questions. This data is not passed on to third parties without your consent. The data is retained until you request deletion, revoke consent or the purpose ceases.
Requests sent by e-mail, telephone or fax
By contacting us by e-mail, telephone or fax, your request and all personal data derived from it are stored in our company and processed for the purpose of processing your request.
Website registration
You have the opportunity to register on this website in order to use some of its additional functions. The data entered during registration are processed for the purpose of executing the relationship of use established by registration and possibly for activities preparatory to the conclusion of other contracts (Art. 6.1.b GDPR).
5. Social media
Facebook plug-ins (“Like” and “Share” buttons)
Plug-ins of the social network Facebook are integrated on this website. This service is offered by Facebook Ireland Limited. Data may also be transmitted to the USA. Facebook plug-ins are recognisable by the Facebook logo. Further information can be found in the Facebook data protection declaration: https://it-it.facebook.com/privacy/explanation.
Twitter / X plug-ins
Functions of the Twitter/X service are integrated on this website. By using Twitter and the “re-tweet” function, websites visited by you are associated with your Twitter account and made known to other users. For further information, please refer to Twitter's data protection declaration: https://twitter.com/it/privacy.
6. Analysis Tools
Google Analytics
This website uses functions of the web analytics service Google Analytics, offered by Google Ireland Limited. Google Analytics uses cookies to analyse your use of the website. IP anonymity: We have activated the IP anonymisation function on this website. You can prevent the collection of data by Google Analytics by using the appropriate browser plug-in: https://tools.google.com/dlpage/gaoptout?hl=it.
7. Plug-ins and tools
YouTube in enhanced privacy mode
YouTube videos are integrated on this website. We use YouTube in the advanced privacy mode which, according to YouTube, does not save information about visitors before they have watched the video.
Google Maps
This website uses an API of the Google Maps service. The use of Google Maps functions requires the saving of your IP address.
8. E-commerce and payment service providers
Data processing (customer and contract data)
We collect, process and use personal data only to the extent necessary for the establishment, definition of content and modification of legal relationships (contractual data) and for the processing of orders on tagacargobikes.com.
Data Transmission
We only pass on personal data to third parties if this is necessary for the execution of a contract, e.g. to the companies entrusted with the shipment of articles (couriers) or to the credit institution entrusted with the execution of payments.
9. Newsletter
Newsletter data
If you wish to receive the newsletter offered on the website, we need your e-mail address. The data entered in the newsletter subscription form are processed exclusively on the basis of your consent (Art. 6.1.a GDPR). You may unsubscribe at any time.
10. Internal Services and Social Pages
We manage public profiles on social networks. By visiting one of our pages on a social media platform, we and the platform operators are joint data controllers for certain operations. We invite you to consult the privacy policies of the individual social networks (Facebook, Instagram, LinkedIn, Twitter/X) to understand how they handle your data.
11. EU citizens and GDPR
EU citizens subject to the GDPR, EU Regulation 2016/679, can find more information on their rights by visiting the following link: https://eur-lex.europa.eu/eli/reg/2016/679/oj?locale=it.
